Privacy Policy

SellerGuru ("SellerGuru", "we", "our", or "us") provides tools for Indian e-commerce sellers, including web-based seller workflows and the SellerGuru browser extension. This policy explains what information we handle, why we use it, and the choices available to you.

1. Information we collect

Depending on the features you use, SellerGuru may handle:

• Account information: name, email address, account identifiers, and authentication/session information needed to sign you in.
• Seller workflow data: products, calculations, listing templates, preferences, and other information you choose to save in your SellerGuru account.
• Website content: product and listing information visible on supported Meesho pages when you actively use extension features such as research, SEO assistance, AutoList, or AI tools.
• Files and images: files or product images you intentionally upload to SellerGuru features for processing.

2. How we use information

• Provide, secure, and maintain your SellerGuru account.
• Provide seller tools such as profit analysis, SEO assistance, AutoList, and AI features.
• Save your settings, templates, and requested results so you can continue later.
• Prevent abuse, troubleshoot problems, and improve reliability.
• Communicate with you about your account, service updates, or support requests.

3. Browser extension data

The SellerGuru extension is designed to operate on supported Meesho buyer and supplier pages. It accesses page content only to provide the feature you request, such as product research, SEO generation, AutoList filling, or seller AI assistance. It does not use unrelated websites as a general browsing-history tracker.

4. Third-party service providers

We use trusted service providers to operate SellerGuru, including infrastructure, authentication/database services, file processing services, and AI/model providers configured for the product. Data sent to these providers is limited to what is needed to provide the requested feature and is subject to the applicable provider terms and security controls.

5. Data sharing and sale

We do not sell your personal information. We do not use your information for credit scoring or lending decisions. We may disclose information to service providers that process data on our behalf, or when required by law, security, or legal process.

6. Data retention

We retain account and saved workspace information while your account is active or as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and maintain security. Temporary uploads and processing data may be removed according to the relevant feature's retention workflow.

7. Security

We use reasonable technical and organizational safeguards designed to protect account and service data. No internet service can guarantee absolute security, so please use a strong password and keep your account credentials private.

8. Your choices

You may request access, correction, or deletion of personal information associated with your account by contacting us. You may also stop using the extension or remove it from your browser at any time.

9. Children's privacy

SellerGuru is intended for business and seller users and is not directed to children.

10. Changes to this policy

We may update this policy as SellerGuru evolves. When we make material changes, we will update the effective date and, where appropriate, provide additional notice.

11. Contact

For privacy questions or requests, contact SellerGuru at info@novexiqai.com.